It was an absolute pleasure working with Atlas Electric. The entire team went above and beyond in assisting me with my home warranty. After I lost power, I reached out to Fidelity for support, and Atlas Electric was chosen as the service provider. I am extremely grateful that they were the team assigned to my case.

Derek was dispatched to my home promptly, and not only did he identify additional issues with my electrical system, but he also provided a thorough explanation of each problem, offering a valuable "Electrical 101" lesson. His extensive knowledge and expertise were evident, and I truly felt he cared about the safety of my home and well-being.

After Derek’s visit, Michelle took over and maintained excellent communication throughout the day, providing timely updates on the progress. I never had to follow up with Fidelity because Michelle was proactive and managed everything efficiently. She even took the extra step of contacting me after hours to ensure I had power restored as quickly as possible.

Overall, the professionalism and care demonstrated by Atlas Electric far exceeded my expectations. I have worked with other service providers in the past, but none have matched the level of expertise and customer care that Atlas Electric provided. Thank you to the entire team for your outstanding service and for your commitment to the community.